By using our website and services, you agree to be bound by these Terms of Service, our Privacy Policy, and any other applicable terms and conditions. If you do not agree to these terms, please do not use our website or services.
Service Availability
We strive to keep our website and services available at all times, but we cannot guarantee uninterrupted access. Occasionally, maintenance or other technical issues may require us to take the site offline. We will make every effort to notify you of any service disruptions and restore functionality as quickly as possible.
Orders and Payments
By placing an order on our site, you agree to purchase the selected items and pay the total amount due, including shipping and handling fees, if applicable. We reserve the right to cancel any order that appears fraudulent or violates our Terms of Service.
We accept payments via credit cards and other methods listed on our website. All payments are processed securely, and we do not store your payment details.
Shipping and Delivery
We ship from our USA warehouse and aim to process and ship orders within 1-3 business days. Shipping times may vary based on your location but generally take 4-8 business days.
For orders within the USA, we charge a flat shipping rate of $5.95. This fee covers packing, handling, and delivery. Whether you purchase one item or multiple items, the shipping fee remains the same, offering a cost-effective and convenient shopping experience.
Take advantage of our fast and reliable shipping by placing your order today!
Returns and Refunds
We offer a 26-day return policy for all items, except personalized or custom items. To initiate a return, please contact our customer support team at support@colimstores.com and follow the provided instructions.
- We will provide you with a return shipping label.
- Once we receive the returned item in its original condition, we will issue a refund for the item’s purchase price, minus any shipping and handling fees.
If you receive a damaged or defective item, please contact our support team immediately at support@colimstores.com, and we will work with you to resolve the issue.
Content and Intellectual Property
All content on our website, including text, images, graphics, logos, and other materials, is protected by copyright, trademark, and intellectual property laws. You may not use our content for commercial purposes without our explicit written permission.
We encourage customers to share their thoughts through reviews and comments. However, we reserve the right to remove any content that is deemed offensive, defamatory, or in violation of our policies.
Disclaimers and Limitation of Liability
Our website and services are provided “as is”, and we make no warranties, express or implied, regarding:
- The operation of our website.
- The accuracy, reliability, or completeness of information or content provided.
- Error-free service or full compliance with your expectations.
We shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to:
- Loss of profits.
- Damage to reputation.
- Inconvenience caused by service interruptions.
Changes to These Terms of Service
We reserve the right to modify these Terms of Service at any time without prior notice. Your continued use of our website and services after updates indicates your acceptance of the revised terms.
For any questions or concerns regarding our Terms of Service, please contact us at support@colimstores.com. Our customer support team is available to assist you.